The Essary Family

Jim & his staff were very helpful when we were ready to purchase our family’s piano. Jim went the extra mile to make sure the piano was prepped & moved safely into our home. We love our Steinway & recommend these fine & knowledgeable folks to anyone considering a used or new piano. Also, consider using Jim when you need a piano tuning. He’ll make your piano sound great!!!

Pamela S.

Jim Sims is one of the most honest and ethical men that I have ever had the priviledge to know. His service is beyond superior. His sales methods are fair and just. We recently purchased a 1918 Steinway “B” from Jim’s Pianos, and he looks after it impeccably. I wouldn’t look at another piano sales company, piano service, or piano tuner. Jim’s Pianos is the best in the business. Jim Sims and his staff have supported the arts and arts organizations by providing office space, recital space, and sponsorships. There is no better friend to the arts than Jim, his family, his staff and his business.

Deanna M.

They did a beautiful job moving my piano and it was a symphony to watch them work – they really care about fine instruments.

Alec K.

It’s been a pleasure to purchase a piano from someone like Jim Sims who believes in integrity and knows what it means to do a job right. Jim has been as concerned as I have about making sure everything is as it should be, and will go the extra mile to make sure things are done right. I’ve been impressed with his dedication to quality service and it’s made me realize how little of that we see these days. Jim says he’s not satisfied until his customer is satisfied, and I am a believer. Thank you, Jim, for your dedication to excellence!

Heritage Oaks Senior Counseling

Our Piano stopped working and Jim’s came out same day to try and determine problem and possibly fix it. Jim was unable to repair and provided us with a loaner Baby Grand at no cost because he was unable to do the repair. We had to go elsewhere for the repair and parts (due to the age of the Piano and that they are not being manufactured anymore.. Jim saved the day and the week by loaning us his Baby Grand we were able to keep scheduled entertainment!

Chris W.

I was terribly upset by the death of my brother and needed help dealing with his piano. I had to sell it. I contacted Jim’s Piano and they took care of everything in a very kind and professional manner. I recognize good people when I meet them. They are good people.

Kim D.

Mr. Jim, I wanted to sit down and send a thank you. We had such a great time the day you came to tune our very out of tune piano. LOL, you were so very patient with all of the children sitting, listening and asking questions.

Marcia H., Albany State University

The piano that Jim’s Pianos provided for the concert on yesterday was a marvelous instrument. The care that Jim gave to the piano was greatly appreciated and it sounded wonderful in the performance space. Thank you and your staff for taking such good care of us.

Susan H.

While working for Jim, I had the opportunity to buy the best piano in the world. I bought a Steinway African Pommele’ in memory of my father, Jack Walz. I have never had the opportunity to really thank Jim for the opportunity to buy my Steinway and to say Thank You from me, Susan Hardee, but from my whole family in the Walz heritage.

Juliet Y.

I purchased the most perfect baby grand for my daughter and she loves it! I’m quite fond of it myself. The price was fair and payment arrangements made it possible. Everyone there is friendly and helpful.